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Industry · Restaurants

Direct orders, full tables, loyal regulars.

Zomato and Swiggy keep 25–30% of every order and own the customer. Your own site, your own WhatsApp, your own loyalty are the only levers you actually control. We build that direct-to-diner stack so aggregator dependence stops growing.

In one paragraph: what does Ampex build for restaurants?

Direct-order sites, table-booking flows and local-SEO for restaurants, cafés, cloud kitchens and F&B chains.

What makes restaurants hard right now

  • Aggregator commissions crush margins

    A 20–30% cut on each order plus 'featured' ad spend means you're profitable on dine-in and break-even on delivery.

  • You don't own the customer

    Zomato and Swiggy don't hand over numbers or emails, so re-marketing to a happy diner is impossible.

  • Google & Maps is where dine-in starts

    70% of walk-ins search 'best biryani near me' first — but most restaurants haven't touched their Google profile in months.

  • Reservations still leak to phone tag

    Missed calls at peak hours = lost covers. There's no digital-first way to book a table on your own domain.

How we fix it

  • Direct-order site with 0% commission

    Menu, add-ons, delivery zones, UPI + Razorpay — routed straight to your POS or WhatsApp with real-time updates.

  • Reservation + waitlist system

    Reserve-with-Google, on-site booking and SMS confirmations so peak Fridays don't rely on a landline.

  • Local SEO that owns the intent

    Google Business Profile optimisation, category-rich menu pages and geo-keyword pages for each outlet.

  • WhatsApp loyalty & broadcasts

    Opt-in offers, birthday coupons and new-menu blasts on WhatsApp Business — with tracked redemption codes.

18%
of monthly orders migrated to zero-commission direct site
4.6★
average Google rating after review capture
2.2×
repeat orders from WhatsApp broadcasts

Services we bring to restaurants

Technologies we use in restaurants

No lock-in — we pick tools that already integrate with your existing systems and the vendors your industry actually uses.

  • Direct-order storefront on Vite/TanStack
  • Petpooja / Rista / DotPe POS integration
  • Razorpay + UPI
  • Google Business Profile API
  • WhatsApp Business API broadcasts
  • Meta + Google location extensions

Related case studies

Selected engagements from the service lines most relevant to restaurants.

Restaurants — FAQs

Can direct orders work alongside Swiggy/Zomato?
Yes — most clients keep both. Direct handles regulars and larger orders where commissions hurt most; aggregators keep bringing new discoverability at a known cost.
Do you integrate with our POS?
We integrate with Petpooja, Rista, PosBytz and DotPe most commonly — direct-site orders drop straight into your kitchen printer, not a separate tablet.
Do you handle multiple outlets?
Yes. One brand site with outlet-specific menus, delivery zones and payment routing; each manager sees only their own orders and reports.
Can you help with Google reviews?
We set up review-request cards on tables and post-order thank-you flows with a Google review CTA, plus response templates for negative reviews.

Own your diners. Stop renting them from aggregators.

Tell us your outlets and current order mix — we'll reply with a fixed ₹ plan to start pulling orders direct within 30 days.