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Industry · Restaurants

Direct orders, full tables, loyal regulars.

Zomato and Swiggy keep 25–30% of every order and own the customer. Your own site, your own WhatsApp, your own loyalty are the only levers you actually control. We build that direct-to-diner stack so aggregator dependence stops growing.

In one paragraph: what does Ampex build for restaurants?

Direct-order sites, table-booking flows and local-SEO for restaurants, cafés, cloud kitchens and F&B chains.

What makes restaurants hard right now

  • Aggregator commissions crush margins

    A 20–30% cut on each order plus 'featured' ad spend means you're profitable on dine-in and break-even on delivery.

  • You don't own the customer

    Zomato and Swiggy don't hand over numbers or emails, so re-marketing to a happy diner is impossible.

  • Google & Maps is where dine-in starts

    70% of walk-ins search 'best biryani near me' first — but most restaurants haven't touched their Google profile in months.

  • Reservations still leak to phone tag

    Missed calls at peak hours = lost covers. There's no digital-first way to book a table on your own domain.

How we fix it

  • Direct-order site with 0% commission

    Menu, add-ons, delivery zones, UPI + Razorpay — routed straight to your POS or WhatsApp with real-time updates.

  • Reservation + waitlist system

    Reserve-with-Google, on-site booking and SMS confirmations so peak Fridays don't rely on a landline.

  • Local SEO that owns the intent

    Google Business Profile optimisation, category-rich menu pages and geo-keyword pages for each outlet.

  • WhatsApp loyalty & broadcasts

    Opt-in offers, birthday coupons and new-menu blasts on WhatsApp Business — with tracked redemption codes.

18%
of monthly orders migrated to zero-commission direct site
4.6★
average Google rating after review capture
2.2×
repeat orders from WhatsApp broadcasts

Services we bring to restaurants

Technologies we use in restaurants

No lock-in — we pick tools that already integrate with your existing systems and the vendors your industry actually uses.

  • Direct-order storefront on Vite/TanStack
  • Petpooja / Rista / DotPe POS integration
  • Razorpay + UPI
  • Google Business Profile API
  • WhatsApp Business API broadcasts
  • Meta + Google location extensions

Related case studies

Selected engagements from the service lines most relevant to restaurants.

Restaurants — FAQs

Can direct orders work alongside Swiggy/Zomato?
Yes — most clients keep both. Direct handles regulars and larger orders where commissions hurt most; aggregators keep bringing new discoverability at a known cost.
Do you integrate with our POS?
We integrate with Petpooja, Rista, PosBytz and DotPe most commonly — direct-site orders drop straight into your kitchen printer, not a separate tablet.
Do you handle multiple outlets?
Yes. One brand site with outlet-specific menus, delivery zones and payment routing; each manager sees only their own orders and reports.
Can you help with Google reviews?
We set up review-request cards on tables and post-order thank-you flows with a Google review CTA, plus response templates for negative reviews.

Local restaurants digital systems

We deliver restaurants specialized systems across major Indian business hubs. Select your city to see local playbooks and pricing.

Own your diners. Stop renting them from aggregators.

Tell us your outlets and current order mix — we'll reply with a fixed ₹ plan to start pulling orders direct within 30 days.