- How does the engagement actually start?
- With a free 30-minute discovery call — no pitch deck, no hard sell. You describe the business; we tell you what to build, what to skip, and what a realistic budget looks like. Within 48 hours you'll have a written scope, fixed price, and timeline.
- Do you work on a fixed price or hourly model?
- Fixed scope, fixed price for project work. We'd rather spend an extra hour scoping properly than send you an open-ended hourly bill later. Ongoing retainers are transparent monthly fees, not padded time sheets.
- How involved will I need to be during the project?
- Roughly 2–3 hours a week for a project owner — a weekly review call, feedback on previews, and quick approvals. You'll see working previews from week one, not a big reveal at the end.
- What if my requirements change mid-project?
- Small tweaks are absorbed. Larger scope changes are discussed openly, re-quoted, and only started once you approve — never billed as surprises.
- Do you sign NDAs and handle sensitive business data?
- Yes. NDAs on request, encrypted credential sharing, and clear data-handling practices. For sensitive projects we can work inside your own cloud and accounts.
- What happens after launch?
- You get a warranty period plus complete handover — code, documentation, credentials, and training. Most clients continue on a light monthly retainer for monitoring, improvements, and iteration.